All Systems Operational
Freckle Web App Operational
Freckle API Operational
Freckle Blog Operational
Developer Site Operational
Help Site Operational
Support System Operational
Help Videos Operational
Pusher API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 4, 2016

No incidents reported today.

Dec 3, 2016

No incidents reported.

Dec 2, 2016

No incidents reported.

Dec 1, 2016
Resolved - Everything is back to normal! If you still have any issues downloading reports or think you're seeing out of date statistics, please let us know at [email protected] so we can have a look. Thanks for your patience while we fixed this—we know the first day of the month is a busy day for invoicing and payroll and it's not helpful when your time tracking software is having trouble generating the Excel files and PDFs you need. :(
Dec 1, 10:48 EST
Update - We're deploying an update that will fix the underlying cause of the issue and will allow our background processing to catch up on report statistics and make sure all those numbers you see on the reports page are the latest and greatest. We'll report back once everything is back to normal.
Dec 1, 10:21 EST
Update - A secondary impact from the earlier issue is that summaries of reports on the reports page (e.g. total sum, etc.) are in some cases slightly out of date. The sums will be correct if you run the report. We're working on getting this up-to-date again.
Dec 1, 10:08 EST
Monitoring - Download are working again. Yay! We're monitoring the fix and the server performance and will update this incident as needed.
Dec 1, 09:28 EST
Identified - Downloads are not working right now. We've identified the problem and are working on bringing everything back up.
Dec 1, 09:20 EST
Nov 30, 2016

No incidents reported.

Nov 29, 2016

No incidents reported.

Nov 28, 2016

No incidents reported.

Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.

Nov 25, 2016

No incidents reported.

Nov 24, 2016

No incidents reported.

Nov 23, 2016

No incidents reported.

Nov 22, 2016

No incidents reported.

Nov 21, 2016

No incidents reported.

Nov 20, 2016

No incidents reported.