All Systems Operational
Freckle Web App Operational
Help Site Operational
Support System Operational
Freckle Blog Operational
Developer Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
Datacenter network maintenance Feb 10, 02:00-08:00 EST
Due to switch reboots at our data center, Freckle will be offline for about 5 minutes within the maintenance window.
Posted on Jan 21, 15:49 EST
Datacenter network maintenance Feb 11, 02:00-08:00 EST
Our data center is upgrading switches which will lead to about 5 minute of downtime during the maintenance window.
Posted on Jan 22, 15:17 EST
System Metrics Month Week Day
Web app uptime
Fetching
Mean web response time
Fetching
Past Incidents
Jan 24, 2015

No incidents reported today.

Jan 23, 2015

No incidents reported.

Jan 22, 2015

No incidents reported.

Jan 21, 2015

No incidents reported.

Jan 20, 2015

No incidents reported.

Jan 19, 2015

No incidents reported.

Jan 18, 2015

No incidents reported.

Jan 17, 2015
Completed - The scheduled maintenance has been completed.
Jan 17, 09:03 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 08:45 EST
Scheduled - We're installing several software patches that require reboots of servers. Freckle will be unavailable for very short periods of time (we expect downtime to last less than a minute).
Jan 14, 15:58 EST
Jan 16, 2015

No incidents reported.

Jan 15, 2015

No incidents reported.

Jan 14, 2015

No incidents reported.

Jan 13, 2015

No incidents reported.

Jan 12, 2015

No incidents reported.

Jan 11, 2015

No incidents reported.

Jan 10, 2015
Resolved - This incident has been resolved.
Jan 10, 14:20 EST
Identified - Due to memory exhaustion some background tasks are not processing. We're looking into resolving this quickly.
Jan 10, 09:50 EST
Resolved - All queues are processing normally. There's some backlog on syncing with Basecamp, but we're catching up. If that is the case for your account it should be resolved within the next hour or so.
Jan 10, 08:55 EST
Monitoring - Background processing is working normally, we'll update when all queued work has been processed.
Jan 10, 08:16 EST
Identified - A few queued tasks got stuck when processing due to a timeout when talking to external services not kicking in. We're isolating the affected background worker queues so that further problems with them won't affect other tasks (like mail sending).
Jan 10, 08:11 EST
Investigating - A few of our background processing queues are not processing tasks, and work is queuing up. We are investigating the cause.
Jan 10, 07:39 EST